A great article from Beth Dempsey that puts the library as third place idea squarely in dialogue with how we (libraries) survive monetarily.
Get behind me, satan
Interestingly enough, she notes that a lot of the pushback for service enhancements do not come from mayors, city councils or users--but from the librarians themselves.
Passports with periodicals
Coolest thing from the article was reading about how Ferguson Public Library in Stamford, CT took on the overflow from the passport agency next door--and soon realized that people like coming to the library much more than they do a cold and boring passport office. And they'll pay for the convenience. I expect they'll continue to return to the library, long after their passport arrives.
And then there's Starbucks
They'll also return to the Ferguson Public Library because they've had a Starbucks since 1999. Love it or hate it, Starbucks is the Wal-Mart of coffee shops. Even my neighborhood grocery store has a Starbucks in it. And I see people trudging around--cart full, latte in hand. In fact, there are 14 "urban coffee opportunities" in my zip code radius.
"Cashing in on Service" from 11/1 on the Library Journal Web site.
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