One of the things I tend to rail against in my talks is the use of library jargon. Now, thanks to a circuitous route from my fellow IAG'er Eric Childress via Mike Burkett of WebJunction, I have a remedy to suggest: a website titled "Library Terms that Users Understand." The site is the brainchild of John Kupersmith, a reference librarian at UC Berkeley. From the summary:
"This site is intended to help library web developers decide how to label key resources and services in such a way that most users can understand them well enough to make productive choices. It serves as a clearinghouse of usability test data evaluating terminology on library websites, and suggests test methods and best practices for reducing cognitive barriers caused by terminology."
This is bookmark worthy!
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I have taught a one-hour workshop, "Death to Jargon," and I use John's work quite a bit. He's wonderful.
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