Or Resource sharing, as I am wont to call it by my brand-hat-wearing self.
One of my colleagues sent me a college student's post The Interlibrary Loan Blues this morning about the agony of waiting for his ILL-requested book. The suspense of it basically takes over his mental life--that's how important ILL can be for people.
So just when you start to think that everything is electronic and who actually uses monographs anymore, anyway? (Much less is willing to wait for them?) Just read Mr. Plexiglass to yourself and be reassured.
And a completely nonrelated, gratuitous photo taken 9 weeks ago...